Chris Schutte

Jun 15, 2022

[SOLVED] How to Fix “Internal Server Error” On WordPress

Reading Time: 3 minutes

The “500 Internal Server Error” is one of the most common yet complicated issues a WordPress site owner faces.

When you see this message, something has gone wrong on the website’s server, and the server couldn’t load the page you’re trying to access. It’s important to know what steps you need to take to troubleshoot this problem, so you can regain access.

What Is a 500 Internal Server Error?

An HTTP 500 Internal Server Error could mean a lot of things. By textbook definition, this error means that your server is experiencing an internal problem, but it can’t precisely point out the cause of the problem.

Because a 500 Internal Server Error doesn’t pertain to a specific problem, you might need to take multiple steps to overcome this error.

5 Ways To Fix Internal Server Errors

If you’re constantly facing 500 Internal Server Errors, here are some things you can do to address the issue:

  • Checking for Corrupt .htaccess File: The first thing you should do when troubleshooting a WordPress internal server error is look for a damaged .htaccess file. You may address the issue by changing your main .htaccess file’s name to something like .htaccess_old.
  • Increasing the PHP Memory Limit: A lack of memory is another typical reason for internal server failure. WordPress will attempt to raise the memory limit automatically, but it may not be able to do so because of insufficient permissions. If you’re receiving the 500 Internal Server Error message all the time, you might try increasing your PHP memory limit yourself.
  • Deactivate all Plug-ins: If you can’t determine the source of the problem by looking at your .htaccess file or increasing your memory limit, the next step is to deactivate all plug-ins and see if that helps.
  • Re-uploading Core Files: The problem might be with WordPress’s essential files in rare circumstances. If that’s the case, you can try replacing the wp-admin and wp-includes folders from a fresh installation of WordPress.
  • Ask your Hosting Provider: If you’ve completed all of the above troubleshooting guides but still see the 500 Internal Server Error notice, contact your hosting provider. They will be able to examine the server logs and help you determine the source of the problem.

Most 500 Internal Server Errors are resolved after doing the first few steps. However, remember that each problem has a unique cause and might require you to take a closer look at the persisting issue.

What To Do To Prevent Internal Server Errors

Here are some tips to help you avoid encountering that pesky 500 Internal Server Error:

  • Update everything regularly: An outdated WordPress Core, themes, or plug-ins are susceptible to a 500 Internal Server Error.
  • Activate debugging: Turning on debugging will help you identify the root cause of the problem, making it easier to resolve an internal server error.
  • Backup everything: Sometimes, updating your WordPress Core can cause an internal server error. The only solution for this is restoring your WordPress to a suitable version, which you can do if you have a backup.

Launch Digital, Your WordPress Care Provider!

A 500 Internal Server Error is a frustrating problem, but fortunately, there are a few things you can do to find your way out of this predicament. If all of your efforts to troubleshoot the issue fail, it may be time to seek professional WordPress support.

At Launch Digital, we offer top-notch WordPress maintenance and management services that will take care of your website while you focus on your South African business. Our team of experts will ensure your site is up to date, secure, and running smoothly.

Don’t let a 500 Internal Server Error stop you from providing value to your customers. Get in touch with us today and see how we can help you take your business to the next level!

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